Troubleshooting

⚡ First, restart your phone

Try this before anything else. Restart your device.

Most Scrollless issues clear up after a restart. It resolves temporary conflicts and gives the app a clean start. This works the same on iPhone and Android. If the problem comes back, use the section for your phone below.

🤖 On Android

On Android, Scrollless needs a few permissions to watch your apps and lock them on time. If it stops working, one of these usually got switched off. Open Scrollless and check each one:

• Usage Access: lets the app see which app you just opened.
• Accessibility Service: the Scrollless service must be on so it can step in when you open a restricted app.
• Display over other apps: needed to show the timer and the break screen on top of the app you opened.
• Battery optimisation set to unrestricted: if Android is allowed to save battery on Scrollless, it can kill the app in the background and the blocking stops.

If any of these are off, turn them back on and the app will work again.

🍎 On iPhone

On iPhone, Scrollless works through Apple Screen Time. It asks for one permission when you first set it up. If the app is not blocking anything, that permission is almost always the cause.

• Check the Screen Time permission: make sure you allowed Scrollless to use Screen Time when it asked. You can review this in the iPhone Settings app under Screen Time. If you tapped to decline it, the app cannot block anything.
• Grant it again: open Scrollless and accept the Screen Time request if it appears.
• Still stuck? Reinstall: delete Scrollless, install it again from the App Store, and accept the Screen Time permission on the first launch. This is the cleanest way to reset the permission.

🐛 The break screen won't go away

Sometimes the break screen stays up even after the break is over. This happens when your phone goes to sleep partway through, so the app does not notice the break has finished.

Wake the phone and open Scrollless, or restart it, and the break screen will clear.

📝 Still need help?

Email me and I will sort it out: scrollless.app@gmail.com.

To make it quick, include:

• What is going wrong, in a sentence or two
• When it started
• Your phone model, and whether it is iPhone or Android